Our advantageous position as a community bank with
industry-leading products is a testament to the achievements of our
leaders and personal bankers. Our unique position also creates a
culture defined by hard work and personal service, which means our
employees have a tough role to fill. However, we believe the
support and training we give our employees is the most vital
element in nurturing their ability to give our customers the
friendly service that results in the best possible experience. You
can learn more about our culture from our mission
statement and core values.
We give special attention to new hires, with an orientation
process designed to offer them the time necessary to develop a
comfortable familiarity with their own department and coworkers,
and every department within the bank. We also put all new hires
through an extensive training process that includes creative
orientation, departmental observation, simulation training, and
on-the-job supervisor training.
Our training doesn't stop once orientation is complete, though.
Continuous learning is an important part of the Citizens Security
Bank culture, and our interactive and dynamic training makes for an
innovative means of equipping our employees with the knowledge to
masterfully apply our range of products while providing personal
and attentive customer-oriented service.
We don't foster the high-pressure work environments that prove
detrimental to bank/client relationships. Our managers understand
that part of providing a positive and nurturing environment is
knowing when to simply step back and let our bankers do what
they've been trained to do. As a result, our employees enjoy
the confidence and freedom to apply their skills and excel at their
If you'd like to apply to become a member of the Citizens
Security Bank family, learn how to